Project Overview: Vegbaggy Grocery Delivery App
We collaborated with Vegbaggy, a grocery delivery startup based in Itanagar, to build a robust cross-platform application designed to streamline their day-to-day operations and set them up for scalable growth. The system enabled customers to browse products, place orders, and track deliveries in real time, while the admin panel handled inventory, logistics, and partner coordination efficiently.
Challenges Faced and How We Solved Them
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Real-Time Inventory Management: Managing stock across multiple product categories created frequent discrepancies. We addressed this by implementing a centralized inventory system that updated stock availability in real time for both customers and admins.
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Delivery Logistics in Itanagar: The city's layout and traffic inconsistencies made it difficult to manage delivery routes. We built a smart route optimization engine that used GPS data to suggest efficient delivery paths and reduce late arrivals.
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Customer Retention Pressure: Competing with traditional retail and new entrants required stronger user engagement. We introduced loyalty rewards, referral bonuses, and scheduled delivery slots, enhancing overall user satisfaction.
Final Outcome
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40% improvement in operational efficiency
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Reduced average delivery time by over 25%
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Enhanced backend control for admins and delivery partners
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Scalable tech infrastructure ready for multi-location deployment
Unfortunately, despite the successful launch and measurable improvements, Vegbaggy's operations were later discontinued due to internal business challenges. Still, the app served as a solid proof-of-concept for how technology can empower even small regional businesses to operate at a higher standard.